Terms of Service

1. Agreement

These Terms of Service ("Terms") form a binding agreement between Teclusion AI and the school, trust or individual that installs or licenses Akshar ("you"). By installing or using Akshar you accept these Terms on behalf of your institution, and you confirm you are authorised to do so.

2. Licence

Subject to these Terms and payment of applicable fees, we grant you a non-exclusive, non-transferable licence to install and use Akshar for the internal administration of the school(s) named in your order, on the number of devices stated in it.

You may not resell, sublicense, reverse-engineer (except as permitted by law), remove notices from, or use Akshar to build a competing product.

3. Your data

You own all data you enter into Akshar. It is stored on your devices and in your Google Drive, not on our servers. You are responsible for keeping your devices and Google accounts secure, for deciding who you share the school’s Drive folder with, and for keeping your own backups.

You are the Data Fiduciary for student, parent and staff data and are responsible for having a lawful basis, including any parental consent required under the DPDP Act, for the data you record.

4. Fee records are not payments

Akshar records fees that you have received and generates receipts. It is not a payment gateway, bank or wallet, does not collect money from parents, and does not hold funds. You remain responsible for the accuracy of amounts recorded and for your tax and accounting obligations.

5. Acceptable use

• Use Akshar only for lawful school administration.
• Do not send unsolicited or misleading messages to parents through the WhatsApp features.
• Do not attempt to bypass PINs, roles, approvals or signatures, or tamper with another device’s records.
• Do not upload content you have no right to use.

6. Third-party services

Sync uses Google Drive and messages open in WhatsApp. Those services are provided by their own operators under their own terms, and we are not responsible for their availability or for changes they make.

7. Fees, taxes and renewal

Licence fees, term and number of devices are set out in your quote or invoice. Fees are exclusive of GST, which is charged as applicable. Cancellations and refunds are governed by our Refund & Cancellation Policy.

8. Updates and support

We may release updates that fix problems or add features. Support is provided through the channels and hours stated in your order. We do not guarantee that Akshar will be free of errors or will work on every device configuration.

9. Disclaimer

Except as expressly stated, Akshar is provided "as is" and "as available". To the maximum extent permitted by law we disclaim all implied warranties, including fitness for a particular purpose. You should check report cards, receipts and reports before relying on them.

10. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental or consequential losses, or for loss of data stored outside our control. Our total liability under these Terms is limited to the licence fees you paid us in the 12 months before the claim.

11. Suspension and termination

You may stop using Akshar at any time. We may terminate a licence if you materially breach these Terms and do not cure the breach within 30 days of notice. On termination your data remains on your devices and in your Google Drive, and you may export it.

12. Governing law and disputes

These Terms are governed by the laws of India. The parties will first try to resolve disputes in good faith within 30 days; failing that, the courts at [CITY], India will have exclusive jurisdiction.

13. Changes and contact

We may update these Terms by posting a new version here; material changes will be notified to licensed schools before they apply.

Teclusion AI, 505/B-508, Fifth Floor, Raidurg, Hyderabad 500104. Email: sales@teclusion.ai.